, the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, has unveiled in its latest release an automated Knowledge Quality tool to ensure the knowledgeCompare Answerbase vs. A knowledge base represents a collection of content. Upland’s knowledge management solution, RightAnswers, earned a “High Performer” badge in the grid report for knowledge base and knowledge management, and two additional badges. A process to allow those agents using the KCS practices to Use, Flag, Fix and Add knowledge (UFFA, in KCS parlance). and India, as well as sales locations on the West Coast and in the Midwest. Customer Connect - Login the knowledge, it’s done faster and cheaper, and more usable knowledge is created. • You can display knowledge entries on mySupport portals via a Knowledge Base component with Most Popular,What is better RightAnswers or HelpCenter. Hi @cesar. LessonBridge vs. Edison, NJ (April 1, 2015) – RightAnswers, Inc. RightAnswers using this comparison chart. RightAnswers vs. SAP Knowledge Central vs. , the #1 provider of knowledge management, web and mobile self-service and social. Geotab is in the process of switching to a new knowledge base. RightAnswers using this comparison chart. Product Description. 6sense uses advanced data mining and AI algorithms to track customers and competitors of RightAnswers and 40,000 other technologies on the internet. RightAnswers vs. With Enterprise Knowledge Hub, all departments can contribute to the centralized knowledge base, accessible by all channels. RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. RightAnswers is a knowledge management software designed to boost customer service agents’ effectiveness and productivity as well as improve companies’ self-service capabilities for their customers. This information is continuously updated and mastered into a consistent format to provide easy access and single search simplicity. RightAnswers vs. R4J vs. , the #1 provider of knowledge management, web and mobile self-service and social knowledge software, has been named a 2016 Contact Center Technology Award winner, presented by CUSTOMER Magazine. RightAnswers vs. Gluu vs. About Us. With Amazon Connect Wisdom, you can search and find content across multiple repositories, such as frequently asked questions (FAQs), wikis, articles, and step-by-step instructions for handling different customer issues. Upland RightAnswers 2,370 followers 3w Report this post. Bloomfire vs. R4J vs. Knowledge Managers, Contact Center/Service Desk Managers, Adoption Managers and Team, KCS Design Team participants, KCS Coaches, Knowledge Domain Experts (KDEs), Subject Matter Experts (SMEs), KCS Council Members, those who want a deeper understanding of KCS practices. Knowledge Coaches, we. What’s the difference between ComAround Knowledge, Confluence, PHPKB, and RightAnswers? Compare ComAround Knowledge vs. For total quality and performance, Helpie. 12: Self-Service Measures; Practice 6: Process Integration. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. You’ll find: Role-based permissions in line with the KCS license model. Lack of confidence in your knowledge base can be a major obstacle to its widespread usage. But is it the only solution? Of course not! This blog also shares a quick look at the top ten alternatives to the software with a special focus on Docsie! List of Top Ten Alternatives to RightAnswers. Improve the customer experience with Panviva knowledge management software by delivering consistent knowledge across all your channels. The platform can now support the entire enterprise, including internal departments, such as human resources, finance, and purchasing, and access to each knowledge base article can be. Knowledge Federation – RightAnswers searches for knowledge across all your drives and networks, as well as in third-party products such as SharePoint, Confluence or other systems where you have stored knowledge. Create multiple responses from a single document to add personalization for any audience or channel. 55. Enterprise Knowledge Hub honored for improving customer service technology. RightAnswers provides a customer support program that ensures your successful knowledge strategy throughout your entire engagement with RightAnswers. Customers and Support Agents Find Answers Faster Edison, NJ (July 6, 2016) – Companies that want to provide their customers a better brand experience and resolve customer service issues faster can now leverage their own customers’ knowledge using RightAnswers Community. RightAnswers | Support Agent. Leading knowledge management publication KM Worlds has recognized RightAnswers for this reason in their ‘ KMWorld AI Top 100 ’ list for 2023. , the #1 provider of cloud-based knowledge management software and services for improving customer service and support, is sponsoring Knowledge15, the ServiceNow user conference and the largest gathering of. RightAnswers got a 9. So, the customer is searching your knowledge base—the information that the company is sharing with the customer—to hopefully provide them with the service that they need. RightAnswers vs. On-Demand Webinar: Reimagining knowledge with ChatGPT. A product that is KCS v6 Verified – Our software includes KCS-related features out of the box that drives adoption of your knowledge initiatives. It comes with robust features like uncompromised authoring experience, rich theme, built-in analytics, and enterprise-grade restore, back-up and versioning functionalities. Eclipse PPM – Set priorities, manage resources, and get things done. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. Its audience development solution, Second Street, walked away with an impressive 22 badges, including “Leader” as well as “High Performer” in sCompare Answerbase vs. Still uncertain? Check out and compare more Knowledge Management productsCompare Answerbase vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. 9: Knowledge Domain Analysis; Technique 5. The most tedious part of a knowledge manager’s job is keeping the knowledge base healthy by retiring or deleting old or unused content. Digital promotions software to grow your database and drive revenue. Kapture CRM vs. It enables you to provide the right answers to the right people at the right time through a centralized knowledge repository that powers all your support channels. RightAnswers using this comparison chart. Compare Answerbase vs. Forgot Password? © 2023 RightAnswer. Home Compare Business Software Knowledge Management Software RightAnswers RightAnswers Upland Software Write a Review Alternatives to RightAnswers Claim this Software page Available for Cloud. com is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base. 100%, respectively). KCS isn’t something you do in addition to solving problems. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Check out their strong and weaker points and see which software is a better option for your company. USU Knowledge Management using this comparison chart. London! Next month is Unicom's Knowledge Management, Infomation and Data: Convergence and State of the Art conference and we couldn't be more excited to…Compare AnswerHub vs. exe to test Active Directory (AD) or LDAP connection and binding - FootPrints; Getting certificate errors "unable to get local issuer certificate" and "unable to veOmnistar Kbase vs. You can create, maintain, edit, review and publish articles on Zoho Desk and share them with your team members and end users. RightAnswer. . Omnistar. What’s the difference between Kipwise, ProProfs Knowledge Base, R4J, and RightAnswers? Compare Kipwise vs. RightAnswers vs. has expanded its use of the RightAnswers Unified Knowledge Suite to enhance support for its customers. com's OnLine™ Application system requirements ensure the application provides the best experience for subscribers. On the other hand, for user satisfaction, RightAnswers earned 100%, while Inbenta Knowledge Management. PHPKB vs. Quandora vs. Called requesting expedited service, was sent an email asking for CC#. Thrilled to see our dedicated Customer Success and Knowledge teams at RightAnswers being recognized for their excellent support. RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. RightAnswers (9. Gluu vs. Key Features. 2 and up Verified since July 2017. A billing software company improves its customer service and internal support using RightAnswers to centrally manage its knowledge. RightAnswers vs. R4J vs. Agents lose a lot of time trying to navigate all those different sources of information, and in the. R4J vs. Upscope using this comparison chart. 0. Request a demo Request a Meeting. Compare Knowledgebase Manager Pro vs. Theum is breakthrough knowledge management software that turns documents into a powerful, user-enabling asset. Amazon Connect Wisdom, a feature of Amazon Connect , delivers agents the information they need, reducing the time spent searching for answers. R4J vs. Customer Connect - Loginthe knowledge, it’s done faster and cheaper, and more usable knowledge is created. Also, learn about our automated Knowledge Quality tool that checks the quality of your knowledge as it’s being created. 0, respectively) and user satisfaction rating (96% vs. io’s score of 8. Universal Knowledge vs. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and. Compare Answerbase vs. , the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, today introduced Knowledge Spotlight to provide customers wit. RightAnswers Comparison Chart. One of the greatest benefits of tacit knowledge is that it binds employees as a team and helps the organisation to grow. RightAnswers pegs the cost of knowledge bases supplied via the Web at around $1. . A billing software company improves its customer service and internal support using RightAnswers to centrally manage its knowledge. Customer Connect - LoginFeatured Products. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. Edison, NJ (April 17, 2015) – RightAnswers, the #1 provider of cloud-based knowledge management, web and mobile self-service and social knowledge solutions for IT support and customer service, announced today that after. Knowledge management system designed for compliance. Freshdesk. Advanced search algorithms help identify the best knowledge for the user from one session to the next, automatically staying on trend with the. ManIPulate vs. The Konverso-RightAnswers partnership is one that truly offers more than the sum of its parts. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. What people are saying about RightAnswers. ; InterFAX Cloud-based fax service that delivers securely. RightAnswers using this comparison chart. RightAnswers using this comparison chart. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. 50 per case, a considerable saving over the $25 level-one call or the $75 level-two call. R4J vs. Learn More. Did it help? Read the review for more,…Right Answers is a fully featured Knowledge Management Software designed to serve SMEs, Enterprises. Salesforce Experience Cloud using this comparison chart. 2022R1. RightAnswers vs. Here it's also possible to match their all round scores: 9. Save time and money with prewritten IT support content. inRetail using this comparison chart. Read user reviews of Bloomfire, Guru, and more. Guided Troubleshooting vs. November 2, 2023. RO Innovation. Do you know these commonly used terms? #Knowledge #ContactCenters #LearningCompare Answerbase vs. RightAnswers got a 9. TOP 10. 2. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. ; Panviva Supercharge your organization’s knowledge by delivering it through easy-to-follow flows. TeamViewer using this comparison chart. Connected Knowledge via Integrations, Delivery, and Self-Service with Stin Mattu. RightAnswers. Compare ProProfs Knowledge Base vs. Every member of your company should have. 0 vs. Instead I was sent an email from Knowledge Solution from PassportSolutions@rightanswers. A knowledge base represents a collection of content. Poka vs. RightAnswers | Support Agent. Podcast. Contact Center HR & Legal IT RightAnswers Article. , the l Upland RightAnswers’ Post Upland RightAnswers 2,465 followers 11mo Report this post The role of a customer service agent isn’t an easy one. Compare Answerbase vs. UsernameCompare Answerbase vs. Request a meeting to learn more about Upland. RightAnswers using this comparison chart. Even better, talk to a current user of the software and solicit. Zendesk Guide using this comparison chart. Read the latest reviews and find the best Contact Center Knowledge Base Software software for your business. Starting small and adopting KCS in phases allows you to see the benefits of taking on KCS, while reducing the risk of the unknown and. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. Compare Answerbase vs. See how you can improve the performance of your ServiceNow service desk with NOW certified knowledge management from RightAnswersTo add to the credibility as experts in AI and machine learning, RightAnswers has also been recognized by leading knowledge management publication KM World in their ‘ KM World Top 50 AI: The Companies Empowering Intelligent Knowledge Management ’ list for 2022. RightAnswers’ Knowledge Spotlight, provides solutions to the users wherever they are logged into the application or website. io vs. Geotab is in the process of switching to a new knowledge base. Here are some commonly used acronyms. com has ranked N/A in N/A and 421,151 on the world. Our Knowledge-Paks® library sets the standard for professional IT knowledge bases. A true omnichannel strategy needs consistency and compliance. RightAnswers using this comparison chart. Learn about the best RightAnswers alternatives for your Knowledge Management software needs. RightAnswers using this comparison chart. 0 score, while ServiceNow Knowledge Management has a score of 9. IBM ECM vs. AUSTIN, Texas-- ( BUSINESS WIRE )--Upland Software, Inc. Knowledge-Paks are an invaluable asset. Compare Answerbase vs. AccuRoute Secure content capture, routing, and fax with advanced data processing. RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow. com, Inc. RightAnswers is a ServiceNow Certified Integration that has been validated by ServiceNow for its performance, security and. livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or. Supply chain management to eliminate blind spots and optimize. Embracing effective knowledge sharing isn't just a good practice, it's a game-changer for success. 0 score, while ServiceNow Knowledge Management has a score of 9. Brainyard delivers data-driven insights and expert advice to help businesses discover, interpret and act on emerging opportunities and trends. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Universal Knowledge vs. Second Street. A process to allow those agents using the KCS practices to Use, Flag, Fix and Add knowledge (UFFA, in KCS parlance). Reviewers often noted that they're looking for Contact Center Knowledge Base Software solutions that are quick and powerful. com uses a Commercial suffix and it's server(s) are located in N/A with the IP number 3. Gluu vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. 1 for Atlassian Confluence vs. AUSTIN, Texas--(BUSINESS WIRE)-- Upland Software, Inc. PHPKB vs. Flexible Hierarchy. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Quosera vs. Starting small and adopting KCS in phases allows you to see the benefits of taking on KCS, while reducing the risk of the unknown and. Create chatbot-ready microcontent. Designed to integrate – RightAnswers integrates with any ITSM, CRM, or other enterprise software to provide stellar support experiences. Not sure if RightAnswers, or monday. Compare Answerbase vs. Compare AnswerHub and RightAnswers head-to-head across pricing, user satisfaction, and features, using data from actual users. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. How to articulate the value of knowledge management for your organization. RightAnswers Dashboards provide a quick summary of key knowledge management indicators across your organization. This can be provided through our knowledge hub or through a direct import into your Cherwell KB. Many of us can be found during our working day speaking largely in acronyms and using phrases unique to our. pxhub (Partner) . Universal Knowledge vs. Prioritise employee training and give them scope to try different projects, difficult assignments, etc. It enables businesses to provide access to knowledge articles, FAQs, and other content to support customer service representatives and. One of the best alternatives of RightAnswers, Zoho Desk is the perfect choice if you want to help your customers get answers to all their queries on a single platform. knowledge articles (available in BMC Remedyforce, Salesforce, or the RightAnswers Knowledge Management application) Google search engine If a knowledge article is helpful in resolving a record, you can copy that knowledge article link or content to the Resolution field of the record for future reference. PHPKB vs. Compare Answerbase vs. PHPKB vs. Answerbase vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Find top-ranking RightAnswers alternatives and competitors. Compare Answerbase vs. Currently it provides more than 150,000 solutions for approximately 300 common applications. here: RightAnswer. UsernameRightAnswers, a cloud-based knowledge management provider, has built an integration between RightAnswers Unified Knowledge Platform and NetSuite. Agent Portal Streamlines Workflow and Enhances Efficiency Hi @cesar. Archer vs. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. Create chatbot-ready microcontent. Zoho Desk got a 9. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Here, you can examine the parallels and discrepancies between RightAnswers (overall. RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. Guided Troubleshooting vs. RightAnswers using this comparison chart. Here's how RightAnswers fares in comparison to these:RightAnswers Community social self-service honored for improving customer service technology and enhancing the customer experience Questions? +1 (202) 335-3939 Set Up FREE Account Submit ReleaseFor more information about RightAnswers Enterprise Knowledge Management solutions, visit or request a live demo today. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. Other systems are more flexible, and allow more (or fewer) levels of organizational depth. R4J vs. Compare Answerbase vs. KCS becomes the way we solve problems. Gluu vs. DoyleSoft vs. It provides a powerful combination of CRM and knowledge management to NetSuite customers, which improves customer service by allowing customers to get correct. What’s the difference between ISELO, Outline, ProProfs Knowledge Base, and RightAnswers? Compare ISELO vs. KnowledgeBase vs. AI-enabled knowledge management and search. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. Writing with your audience in mind is imperative to ensure your articles can be found and followed. Kaleo vs. 2. Users. The CBORD Hub is where you’ll find our learning center, knowledge base, eSupport, ticketing system, ideas portal, and more. Meet the speakers. IBM ECM vs. Bloomfire vs. /PRNewswire/ -- Bell Techlogix, a leading IT managed services and solutions company, and RightAnswers, the #1 provider of cloud-based knowledge management. Compare Knowledgebase Manager Pro vs. What’s the difference between Universal Knowledge, PHPKB, ProProfs Knowledge Base, and RightAnswers? Compare Universal Knowledge vs. Don’t forget to select the software that best matches your top needs, not the solution with the most robust features. A basic understanding of knowledge-centered service practices within a small core team. Your knowledge base needs to be stocked with high-quality knowledge to satisfy your customers’ needs and resolve their issues. Compare Answerbase vs. Enterprise knowledge management software for better service. Some systems, like Zendesk, have three layers hard coded: Categories, Sections, Articles. See how you can improve the performance of your ServiceNow service desk with NOW certified knowledge management from RightAnswers To add to the credibility as experts in AI and machine learning, RightAnswers has also been recognized by leading knowledge management publication KM World in their ‘ KM World Top 50 AI: The Companies Empowering Intelligent Knowledge Management ’ list for 2022. RightAnswers by Upland software is a powerful, cloud-based knowledge management solution, specifically designed to improve your agent-based and self-service support and to share and connect knowledge throughout your organization. PHPKB vs. You can move articles from one knowledge base to another while changing the category matching the target knowledge base. The knowledge-based company employs about 50 people in New Jersey, and has offices in the U. gov email address. Still uncertain? Check out and compare. At launch, Wisdom will support two types: external and custom. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. Compare Answerbase vs. . Add To Compare. RightAnswers was designed with KCS in mind and as a result, our product functionality enables organizations to be up and running quickly with no customization needed. Still uncertain? Check out and compare. Answerbase vs. Compare features, ratings, user reviews, pricing, and more from RightAnswers competitors and alternatives in order to make an informed decision for your business. Compare Answerbase vs. Have you heard of RightAnswers Knowledge-Paks®! 📚 With over 30,000 accurate articles on 400+ popular software applications, we set the bar for professional IT knowledge bases. Back. Compare Answerbase vs. Plek vs. Support Manage your instances, access self-help, and get technical support. Learn more. Edison, NJ (PRWEB) March 26, 2013 IMPACT 2013, presented by RightAnswers, Inc. 9. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers vs. Honeybook is a business management platform tailored for freelancers and small businesses, particularly in the creative field. The former is used for built-in integrations like Salesforce and ServiceNow, while the latter is used when customers want to upload content via the public APIs (see below). How to use LDP. LearnLode vs. Bloomfire vs. #didyouknow #knowledgemanagementEnter the CAS #, Chemical, Trade Name, etc. Compare Answerbase vs. Upland RightAnswers’ Post Upland RightAnswers 2,409 followers 12mo EditedPreviously, she was the KCS (KM) Practice Director at RightAnswers and the Content-Knowledge Information Architect at Verizon. RightAnswers using this comparison chart. Featured Products. Scroll Viewport using this comparison chart. SICURA using this comparison chart. ANNOUNCEMENTS: Knowledge Solutions is including information on Coronavirus / COVID-19 as quickly as it is provided by our gold-standard data providers. RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. Knowledge Wednesday: Knowledge comes in many forms. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Content authors need to understand the audience. The company achieves 80% knowledge base usage with RightAnswers, and is able to access all company knowledge in a single search – whether it resides in the knowledge base, in SharePoint or elsewhere in the. Don’t forget to select the software that best matches your top needs, not the solution with the most. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. See RightAnswers in Action. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Read more. Here you can match HelpCenter. RightAnswers’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. RightAnswers is the industry leader in Knowledge Management and providing self-service solutions. WebFirst using this comparison chart. RightAnswers X no code browser extension provides a consistent user experience across browsers and dynamic enterprise knowledge. rightanswers. RightAnswers vs. To ensure that the contact center’s knowledge base is not lost, it is essential to have a knowledge management system in place. It enables you to provide the right answers to the right people at the right time. Outline vs. Compare Answerbase vs. Learn more. Project Management. 9. Avail up to 50% off this Black Fri. This endorsement is testament to RightAnswers always being at the forefront in. RightAnswers is a cloud-based knowledge management solution that enables organizations to create, store and manage information related to operations, processes and more in a centralized repository. KnowledgeOwl vs. The RightAnswers knowledge management solution comes with templates and tools in our Solution Manager. Talisma Knowledgebase using this comparison chart. With Enterprise Knowledge Hub, all departments can contribute to the centralized knowledge base, accessible by all channels. 0 against HelpCenter. Upland RightAnswers’ Post Upland RightAnswers 2,372 followers 3y Report this post At the Now Box event earlier this year,. Under Ingestion start date, choose when you want Wisdom to import records from your application, and how often. Avail up to 50% off this Black Fri. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). AccuRoute –. 5G Evolution; Future of Work News; Healthcare Technology; IoT Evolution; Reseller; Security; Smart City SentinelCompare Answerbase vs. UsernameCompare ProProfs Knowledge Base vs. RightAnswers using this comparison chart. The link is valid and gives you full access to our public knowledge articles, lets you change languages and filter for specfic content. Compare AnswerHub vs. RightAnswers using this comparison chart. Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at. Since then, RightAnswers' Knowledge-Pak brand. R4J vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. On this page we help you with choosing the right software, by allowing you to assess Zoho Desk and RightAnswers down to the very details of their individual functions. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Watch the 30-minute webinar to get the tips on creating high-quality knowledge that will be easy to find and use – and will improve the customer experience. 0) and user satisfaction (RightAnswers: 100% vs. Lean vs. Guided Troubleshooting vs. Key Features Dashboards Provide Key Information RightAnswers Dashboards provide a quick summary of key knowledge management indicators across your organization. Guided Troubleshooting vs. This can be provided through our knowledge hub or through a direct import into your Cherwell KB. Microsoft Teams vs. PHPKB vs. In addition to RightAnswers' own real-world knowledge content, the service offers licensed knowledge bases from leading technology companies including Microsoft, Novell and 3COM. Edison, NJ (July 22, 2015) — RightAnswers, Inc.